Case study Example | Topics and Well Written Essays - 1500 words - 6

Case Study Example It has become quite difficult for Karen to select or predict the right person for promotion since the performance of all these individuals are fluctuating in nature over the past period and there is also pressure from the upper management to select individuals based on different interests, non-compliance to which may lead severe consequences for the organization in terms of both internal and external aspects. Moreover, another quandary faced by Karen is that she is also emotionally attached to one manager i.e. Carmen whom she would like to promote based on her poor financial grounds. However, on the other hand, promoting either of the other two managers could lead to prove beneficial for her in the distant future. Therefore, Karen is facing a problem in selecting the right manager based on their different attributes such as performance, upper management pressure, emotional attachment and future benefits, all of which is making it very hard for her to select the right manager in an un biased manner and transparently. A prospective candidate for promotion, Carmen, a 34 years old African American having one child, had completed her graduation, in the lower half of the college class studied by her, from Northwest State. Her association with the company had been for four years and she was serving in the industry for eight years. Her performance had been quite average but she had very high energy level. It needs to be noted that she at times faced certain problems in managing her staff and moreover her child had a past history of medical issues, thus a pay hike would be quite accommodating in her case. Karen knew Carmen for a very short time but they seemed to get along very well. Furthermore, Karen once had to perform the role of a baby-sitter for Carmen’s daughter in an emergency scenario. With this concern, promoting Carmen may lead to a view that Karen is playing favoritism (Ashkanasy & Daus, 2002). In this

Issue with communication Essay Example | Topics and Well Written Essays - 1250 words

Issue with communication - Essay Example This not only looks bad from a new customer point of view, but it does not firm up established relationships with current customers. The lack of action on the company’s social media pages suggests that it does not place the role of technology in acquiring new customers very highly. It would useful for Future Shop to also share its Facebook posts on its Google+ page. In this case, the company would gain more followers among Google+ fans because not everyone uses Facebook. It is important that Future Shop caters to all social media networks because some people only use one or two. If Future Shop customers who prefer to use Google+ feel like the company has a lack of interest in them, then this will result in a loss of trust and loyalty from these customers. Communication plays an important role in the performance and growth of a company, and Future Shop needs to realize this if it wants to expand in the future. In a similar way, Future Shop’s LinkedIn page also reflects badly on the company’s image and reputation. On the LinkedIn page, the company mentions that it has more than 10,000 employees, except only 1,581 employees are in linked on the page (this means that only about 15% of employees are connected to the page). Added to this is the fact that the amount of followers is only around 3000, which barely double the number of the employees who are linked on the page. On the career page, Future Shop does not have any activities or job postings to attract new people to the company. Leaving this page blank shows a disinterest in hiring new people. The company does not put in any effort to attract job seekers and/or encourage them to visit the page regularly for any updates about job openings. Also, on the products page, the company does not list any of its products currently for sale. This does not encourage new customers to become attracted to the company